Good morning!
I am wondering if anybody has advice that we can pass on to a long time PCA Client on best next steps to get re-assessed/assessed properly?
Long story but details:
8/27 Assessment was completed
9/15 we received PCA Service Agreement via MN-ITS mailbox for 10/1/24-9/30/25
10/1, we began emailing the county worker to get the assessment documents
10/28 – county worker responded that per the assessment the client no longer qualifies for PCA and they are shutting down SA and they want us to do take backs
We reached out to client immediately to find out if they were aware of this, and of course, this was the first they’d heard of it. They have not received anything. Client has had PCA services for a very LONG time, but this assessor determined that based on the client’s responses he no longer needs any help.
I know Heidi from MN DHS at the MHCA conference stated they’re were some issues with assessments. . .we’ve had reduction in hours for most, but not any removing the service completely. Any resources you are aware of that we can pass along to the client, is greatly appreciated. The county worker just told the client’s PCA they need to do an appeal but no further information or assistance since he is no longer her client since he doesn’t qualify ☹ Thank you!
Jaime Kummer | Administrator | River Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201 Fax: 651-460-4208
Email: jkummer@rvhci.com
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Nicole Allerton
General Manager
All About Caring Home Care
460 S. Eliot Ave. PO Box 370
Rush City, MN 55069
320-358-0987 Ext.106
Fax: 320-358-3422
nicoleallerton@allaboutcaringmn.com
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