I tried looking in Availity using the dates and the check numbers and I couldn't find anything. Got a different phone number for them, 800-979-9620 and someone answered right away. I gave him the check numbers and he will have them faxed to me. I hope it works. I have also tried using Availity to submit the claims but they keep rejecting. Is there someplace different or something I am missing? It used to work. 

Thanks for responses

On Mon, Feb 6, 2017 at 2:36 PM, Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com> wrote:

We get our remits through Availity.  What a pain for you, their hold time is ridiculous. 

 

 

From: billers@list.mnhomecare.org [mailto:billers@list.mnhomecare.org] On Behalf Of Laura Brown
Sent: Wednesday, February 01, 2017 1:22 PM
To: Billers@list.mnhomecare.org
Subject: HealthNet

 

Is anybody else getting payments from HealthNet without remits? We had a few EFT's back on the 20th of January and still no remits to be found anywhere. Checked Availity, nothing. Waited on hold for over an hour but had to hang up to go home for the day. Anybody have any suggestions? 

 

Frustrated once again.

 

--

Laura Brown

Billing Manager

Lake Region Home Health

320-354-5858 phone

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--
Laura Brown
Billing Manager
Lake Region Home Health
320-354-5858 phone
888-501-7631 fax