Our claims were all denied and I am in the process of setting this payor up as episodic. I tried contacting the payor and I was on hold for 30 minutes, listening to music. Very poor customer service. The Rep
that helped me to set this up has never returned my calls.
Thanks.
Jo Ann Girtz
Billing Specialist
CHI Health at Home
Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
“The only
person you should try to be better than, is the person you were yesterday.”
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee. Unauthorized use, disclosure, distribution,
or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication in error, please inform us of the erroneous
delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From: Girtz, JoAnn
Sent: Wednesday, July 20, 2016 2:07 PM
To: billers@list.mnhomecare.org
Subject: RE: Health Net
At this time we have 15 clients that have been billed for an outstanding balance of 7,031.68.
Thanks.
Jo Ann Girtz
CHI Health at Home
Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee. Unauthorized use, disclosure, distribution,
or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication in error, please inform us of the erroneous
delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Kathy Messerli
Sent: Friday, July 15, 2016 11:11 AM
To: billers@list.mnhomecare.org
Subject: RE: Health Net
CAUTION: This email is not from a CHI source. Only click links or open attachments you
know are safe.
Please watch for the Informer article on Tuesday – and respond to the request in that article. We just met with Congressman Walz’s office Wednesday and I was asked for a list of those who are awaiting payment. His office will forward the
list directly to a contact they have at HealthNet.
Kathy Messerli
Executive Director | Minnesota HomeCare Association
2550 University Ave. W., Ste. 350 S | St. Paul, MN 55114-1900
Direct: 651.635.0038 | Main: 651.635.0607
Toll-free: 866.607.0607 | Fax: 651.635.0043
www.mnhomecare.org
| kmesserli@mnhomecare.org
Mission:
MHCA represents and supports Minnesota home care providers committed to high quality home care services.
Vision:
MHCA will shape the home care landscape to improve and sustain quality home care services.
MHCA supports the
Best
Life Alliance.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Tina Tomberlin
Sent: Friday, July 15, 2016 10:26 AM
To: billers@list.mnhomecare.org
Subject: Health Net
Has anyone actually received any kind of payment from Health Net?
Tina Tomberlin
Biller / Hospice Volunteer Coordinator
Mille Lacs Health System
Home Care / Hospice
Direct - 320-532-2807
Fax – 320-532-4325