We found the same thing- prior to the episodic rebill, after the rebill we have mailed everything. We sent everything through Availity and when we would call they could find the claims.  The confusing, conflicting information from this payer is very frustrating indeed.

 

 

 

Mary Jonason

Accounts Receivable Manager

Prairie River Homecare

 Phone 763-682-0665  fax 763-682-6543

 

This e-mail message contains a communication from a HEALTH CARE PROVIDER, which is communication that is strictly CONFIDENTIAL and intended soley for the use of the addressee. Any non-addressee is prohibited from reading, dissemintating, distributing, or copying the communication contained herein. If you are in possession of this communication in error, please notify the sender by telephone immediately at 763-682-0665. Thank you.

 

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Judy Bjork
Sent: Monday, July 18, 2016 12:53 PM
To: billers@list.mnhomecare.org
Subject: RE: Health Net

 

I submitted a claim through Availity and had no problems. I spoke with someone last week and it was received at Health Net.

 

Judy Bjork

Billing

Guardian Angels Elim Home Care and Hospice

403 Main Street, Elk River, MN 55330

Main 763-241-0654

Direct 763-452-4106

Email jbjork@gaehc.org

www.gaehomecarehospice.org

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CONFIDENTIALITY NOTICE:
This message (including any attachments) may contain confidential client information. The information is intended only for the use of the individual or entity to whom it is addressed. If you're not the addressee or the employee or agent responsible to deliver this e-mail to its intended recipient, you are hereby notified that any review, use, dissemination, distribution, disclosure, copying or taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this communication in error, please notify the sender immediately, delete this message from your computer and ask your network administrator to delete it from any storage or back up files.

 

From: Mary Jonason [mailto:MaryK@prhomecare.com]
Sent: Monday, July 18, 2016 12:36 PM
To: 'billers@list.mnhomecare.org'
Subject: RE: Health Net

 

We have however found that the claims can not be transmitted through Availity.  They need to go through Emdeon

 

 

Mary Jonason

Accounts Receivable Manager

Prairie River Homecare

 Phone 763-682-0665  fax 763-682-6543

 

This e-mail message contains a communication from a HEALTH CARE PROVIDER, which is communication that is strictly CONFIDENTIAL and intended soley for the use of the addressee. Any non-addressee is prohibited from reading, dissemintating, distributing, or copying the communication contained herein. If you are in possession of this communication in error, please notify the sender by telephone immediately at 763-682-0665. Thank you.

 

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Tina Tomberlin
Sent: Monday, July 18, 2016 12:31 PM
To: 'billers@list.mnhomecare.org'
Subject: RE: Health Net

 

Has anyone started billing episodically? 

 

Tina Tomberlin

 

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Salin, Tracy
Sent: Monday, July 18, 2016 11:23 AM
To: 'billers@list.mnhomecare.org'
Subject: RE: Health Net

 

Nope. I sent a 40 page to which they promptly denied without reading. Their reason for denial was explained in my paperwork clearly but no, thye didn’t call, didn’t read it, nothing….

 

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Jill Jacobson
Sent: Friday, July 15, 2016 10:45 AM
To: billers@list.mnhomecare.org
Subject: RE: Health Net

 

No we have not. Keep getting the run around from them.

 

Jill Jacobson | Client Account Manager

Knute Nelson Home Care & Hospice

2715 Hwy. 29 S. Suite 103 | Alexandria, MN 56308

Ph: 320-759-3496| Fax: 320-763-1191

www.knutenelson.org

             

 

 KN logo downsized     cid:image010.jpg@01D1A457.B7A6FFA0     Leave a Legacy BW_sunandwords.jpg 

Have you considered naming the Knute Nelson Foundation in your estate plans?

                              

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Confidentiality Statement

This message is intended for the sole use of the individual and entity to whom it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law.  If you are not the intended addressee, nor authorized to receive for the intended addressee, you are hereby notified that you may not use, copy, disclose or distribute to anyone the message or any information contained in the message.  If you have received this message in error, please immediately advise the sender by reply email and delete the message.  Thank you.

 

 

 

 

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Laura Brown
Sent: Friday, July 15, 2016 10:36 AM
To: billers@list.mnhomecare.org
Subject: Re: Health Net

 

We have not, but we received a denial for therapy visits, requesting notes, which we had already been sent to them. 

 

On Fri, Jul 15, 2016 at 10:26 AM, Tina Tomberlin <ttomberlin@mlhealth.org> wrote:

Has anyone actually received any kind of payment from Health Net?

 

Tina Tomberlin

Biller / Hospice Volunteer Coordinator

Mille Lacs Health System

Home Care / Hospice

Direct - 320-532-2807

Fax – 320-532-4325

ttomberlin@mlhealth.org

 

 



 

--

Laura Brown

Billing Manager

Lake Region Home Health

320-354-5858 phone

888-501-7631 fax



Confidentiality Notice: This e-mail and any attachment may contain confidential information that is legally privileged. This information is intended only for the use of the individual or entity named above. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation. If you are not the intended recipient, you are hereby notified any disclosure, copying, distribution or action taken in reliance on the contents of these documents is strictly prohibited. If you have received this transmission in error, please notify the sender immediately, reply to this transmission and delete these documents.