Yep nothing

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Marnie Pogreba
Sent: Thursday, June 09, 2016 5:52 AM
To: 'billers@list.mnhomecare.org'
Subject: RE: DHS

Have you checked your Mailbox in MN-its under Miscellaneous Received and then PRVLTR?

They should have a letter in there from DHS explaining the outcome from the site visit and why they have done this and how you can fix the problem. 

Marnie

Lakewood Health System Home Health

From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Salin, Tracy
Sent: Wednesday, June 08, 2016 3:00 PM
To: 'billers@list.mnhomecare.org'
Subject: DHS

I am wondering if anyone has any ideas or experience with a problem I am having with DHS revalidation. We operate two home care locations under 1 NPI. We bill everything under one address. During our revalidation, DHS noted that we have two addresses and did a site visits to our sister branch who operates under us. That office had their status pended with DHS and could not process claims. Now, however I cannot submit batches to DHS, all the claims are denying for something wrong with our provider ID. I can manually enter them under our address and they will process to pay. I cannot manually enter our sister office’s claims under either location because validation says there is something wrong with the provider ID. I have made several calls to DHS they say we cannot have two locations under the same NPI. They do not address how this all of a sudden changed. We have two different addresses the same as always. Then they say we need two different taxonomy codes which is also wrong. I have asked provider service reps to open a work order and they won’t. However a tech contact said they cannot help us without a work order. I have been disconnected from and never called back, ignored, and refused the help I need from PROVIDER SERVICE HELP desk. Do any of you have any ideas how I can get through to someone with any knowledge of how to help me?

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