I just had a lengthy call to Health Net. I was told first that our claims are pending for pricing issue. Then when I complained more stating I have called on
the same claim several times she put me on hold and then she said she talked to the claims department and they do not have the tool to process the Home Health claims with G codes. As soon as they get the tool they will start paying on these claims. She did
not have a timeline on this. Apparently they were not prepared for Home Health ahead of time, pretty frustrating.
Jill (Landowski) Jacobson
| Client Account Manager
Knute Nelson Home Care
2715 Hwy. 29 S. Suite 103 | Alexandria, MN 56308
Ph: 320-759-3496| Fax: 320-763-1191
Have you considered naming the Knute Nelson Foundation in your estate plans?
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From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Girtz, JoAnn
Sent: Wednesday, May 18, 2016 8:21 AM
To: billers@list.mnhomecare.org
Subject: RE: Healthnet
I have yet to verify what ID number we are to use. I was on hold yesterday for 45 minutes with Health Net and had to disconnect for a meeting.
Jo Ann Girtz
Supervisor Patient Financial Services
CHI Health at Home – Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee.
Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication
in error, please inform us of the erroneous delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Salin, Tracy
Sent: Wednesday, May 18, 2016 8:13 AM
To: 'billers@list.mnhomecare.org'
Subject: RE: Healthnet
I had no idea what id numbers were. I just assumed they were the patient social security number like VA.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Bjore, Candis
Sent: Tuesday, May 17, 2016 8:36 AM
To: billers@list.mnhomecare.org
Subject: RE: Healthnet
It is in Availity, however, from what I can find, the Eligibility portion is Not available yet. You can look for claims status though.
Candis Bjore
Cash Poster
CHI Health at Home – Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104
Phone: 701.237.8111 | Fax 701.237.8188
Email
candisbjore@catholichealth.net
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee.
Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication
in error, please inform us of the erroneous delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Ostendorf, Michele
Sent: Tuesday, May 17, 2016 8:23 AM
To: billers@list.mnhomecare.org
Subject: RE: Healthnet
I wondered about that, I noticed the ID number was different. If I am not mistaken HMI is in Availity? I need to Confirm this.
Thank you,
Michele D. Ostendorf
Patient Access Representative
320-631-5568
320-631-1650 (Fax)
St. Gabriel’s Hospital
815 SE 2nd Street
Little Fall, MN. 56345
4816 Amber Valley Parkway
Fargo ND 58104
Phone320-631-5666
Email:
micheleostendorf@catholichealth.net
http://www.CHIHealthatHome.com
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee.
Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication
in error, please inform us of the erroneous delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Girtz, JoAnn
Sent: Monday, May 16, 2016 1:45 PM
To: billers@list.mnhomecare.org
Subject: RE: Healthnet
We have tried billing electronically and being rejected for subscriber name and ID not matching. We are using the member ID that is on the authorization. We
are now going to mail them as paper claims.
Jo Ann Girtz
Supervisor Patient Financial Services
CHI Health at Home – Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee.
Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication
in error, please inform us of the erroneous delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Laura Brown
Sent: Monday, May 16, 2016 1:05 PM
To: Billers@list.mnhomecare.org
Subject: Healthnet
Has anybody had any success with Health Net billing yet as far as payment or rejections or anything? I am still waiting to hear something or anything about my claims.
--
Laura Brown
Billing Manager
Lake Region Home Health
320-354-5858 phone
888-501-7631 fax
This email and attachments contain information that may be confidential or privileged. If you are not the intended recipient, notify the sender at once and delete this message completely from your information system. Further use, disclosure,
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