We are adding Health Net as the payor and billing them directly. I believe the agreement with them states the rate agreed upon is 100% of Medicare rates.
The staff does have paperwork that needs to be completed within a specific time frame in order to receive payment.
Thanks.
Jo Ann Girtz
Supervisor Patient Financial Services
CHI Health at Home – Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
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From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Laura Brown
Sent: Friday, March 11, 2016 11:27 AM
To: billers@list.mnhomecare.org
Subject: Re: HealthNet
We have our first two Health Net clients. Are you adding Health Net as a payer and billing directly to them versus VA? Any idea if the reimbursement is the same as VA?
Any information would be greatly appreciated as we are facing issues of even them not knowing for sure what is going on.
Laura
On Wed, Mar 9, 2016 at 9:41 AM, Von Bargen, Iris A <IVONBAR1@fairview.org> wrote:
This was helpful. I don’t know that my insurance people are having an issue, but forwarded the information to them for review. Thanks for sharing.
Iris
Iris Von Bargen, Sr. CSR
Fairview Home Care and Hospice
2450 26th Ave. S., Minneapolis, MN 55406
ivonbar1@fairview.org | www.fairview.org
Office: 612-728-2356
Fax: 612-728-2394
From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Girtz, JoAnn
Sent: Wednesday, March 09, 2016 9:36 AM
To: billers@list.mnhomecare.org
Subject: RE: HealthNet
Thank you for the information – very helpful.
Jo Ann Girtz
Supervisor Patient Financial Services
CHI Health at Home – Home Health and Hospice
4816 Amber Valley Parkway
Fargo, ND 58104-8404
Phone (701) 237-8133 / Fax (701) 237-8188
The information contained in this electronic mail communication and the accompanying pages and/or attachments is intended solely for the use of the addressee. Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. The information contained in this document is highly confidential and may be subject to legally enforceable privileges. If you have received this communication in error, please inform us of the erroneous delivery by return e-mail, and delete all copies. Thank you for your cooperation.
From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Tina Tomberlin
Sent: Wednesday, March 09, 2016 8:56 AM
To: billers@list.mnhomecare.org
Subject: RE: HealthNet
We here have started receiving calls from HealthNet during the past two days and have been informed that they have hired an extra bunch of employees to target HHC to get authorizations caught up and get the billing brought to current. I was doubtful after the first call because we have not had much luck in obtaining the authorizations timely and have yet to receive a payment on any claim.
I was however hopeful after the third call I received where they have questioned me on the status of the authorizations and whether or not payment has been received on the particular veteran they were calling about. We have claims from as far back as July 2015.
I am very hopeful that one by one we will begin to see some action.
I spoke with a Christine, RN from there. Her number is 814-534-4957 and she is the one who informed me of the extra staff added. She also did follow up on my questions and concerns the very next day. Christine also stated that they have added an escalation lin. The number 866-606-8198, option #3.
Good luck all as we navigate this crazy maze!!
Tina Tomberlin
Biller / Hospice Volunteer Coordinator
Mille Lacs Health System
Home Care / Hospice
Direct - 320-532-2807
Fax – 320-532-4325
From: list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org] On Behalf Of Judy Bjork
Sent: Wednesday, March 09, 2016 8:01 AM
To: billers@list.mnhomecare.org
Subject: HealthNet
Morning,
Has anyone been paid from Health Net yet? If you are getting paid can you tell me what you are doing to get paid? Plus is anyone having any problems getting the authorizations thru Health Net?
Judy Bjork
Billing
Guardian Angels Elim Home Care and Hospice
403 Main Street, Elk River, MN 55330
Main 763-241-0654
Direct 763-452-4106
Email jbjork@gaehc.org
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Laura Brown
Billing Manager
Lake Region Home Health
320-354-5858 phone
888-501-7631 fax