Thank you for the information. It does sound hopeful.
It’s been a struggle.
Judy Bjork
Billing
Guardian Angels Elim Home Care and Hospice
403 Main Street, Elk River, MN 55330
Main 763-241-0654
Direct 763-452-4106
Email
jbjork@gaehc.org
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From: Tina Tomberlin [mailto:ttomberlin@mlhealth.org]
Sent: Wednesday, March 09, 2016 8:56 AM
To: billers@list.mnhomecare.org
Subject: RE: HealthNet
We here have started receiving calls from HealthNet during the past two days and have been informed that they have hired an extra bunch of employees to target HHC to get authorizations caught up and get the billing
brought to current. I was doubtful after the first call because we have not had much luck in obtaining the authorizations timely and have yet to receive a payment on any claim.
I was however hopeful after the third call I received where they have questioned me on the status of the authorizations and whether or not payment has been received on the particular veteran they were calling
about. We have claims from as far back as July 2015.
I am very hopeful that one by one we will begin to see some action.
I spoke with a Christine, RN from there. Her number is 814-534-4957 and she is the one who informed me of the extra staff added. She also did follow up on my questions and concerns the very next day. Christine
also stated that they have added an escalation lin. The number 866-606-8198, option #3.
Good luck all as we navigate this crazy maze!!
Tina Tomberlin
Biller / Hospice Volunteer Coordinator
Mille Lacs Health System
Home Care / Hospice
Direct - 320-532-2807
Fax – 320-532-4325
From:
list-manager@list.mnhomecare.org [mailto:list-manager@list.mnhomecare.org]
On Behalf Of Judy Bjork
Sent: Wednesday, March 09, 2016 8:01 AM
To: billers@list.mnhomecare.org
Subject: HealthNet
Morning,
Has anyone been paid from Health Net yet? If you are getting paid can you tell me what you are doing to get paid? Plus is anyone having any problems getting the authorizations
thru Health Net?
Judy Bjork
Billing
Guardian Angels Elim Home Care and Hospice
403 Main Street, Elk River, MN 55330
Main 763-241-0654
Direct 763-452-4106
Email
jbjork@gaehc.org
CONFIDENTIALITY NOTICE:
This message (including any attachments) may contain confidential client information. The information is intended only for the use of the individual or entity to whom it is addressed. If you're not the addressee or the employee or agent responsible to deliver
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