Oops Please delete this message! UGH!
Your partner for good
Paula Berger PHN, RN, COS-C
Regulatory Compliance Supervisor, Home Care
Tel. 952-993-3669 | Fax 952-977-0622
THIS E-MAIL CONTAINS SENSITIVE AND CONFIDENTIAL INFORMATION. DO NOT FORWARD WITHOUT THE PERMISSION OF THE ORIGINAL SENDER. IF YOU BELIEVE YOU HAVE RECEIVED
THIS E-MAIL IN ERROR, INFORM THE ORIGINAL SENDER IMMEDIATELY.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Berger, Paula
Sent: Wednesday, June 5, 2024 11:15 AM
To: billers@list.mnhomecare.org
Cc: Johnson, Kelly J <kelly.johnson2@parknicollet.com>; Ray, Katie <katie.ray@parknicollet.com>
Subject: [EXTERNAL]Is aide auth needed?? RE: questions
Importance: High
External Email: Don't click links or attachments unless you trust the email.
Hi Billing Team,
Carla Ransom, 91847971. She has Aetna insurance.
Can one of you let us/Katie know if this this patient needs Auth for aide services. Let us know ASAP since this is care related. Thank you!
Katie, I do see that she has coinsurance and will be billed for 20% per visit until she has met her out of pocket. I also see a max of 40 home health visits per calendar year. I don’t know if that 40 includes aide (it usually does not)
.
Let us know. Thank you!
Your partner for good
Paula Berger PHN, RN, COS-C
Regulatory Compliance Supervisor, Home Care
Tel. 952-993-3669 | Fax 952-977-0622
THIS E-MAIL CONTAINS SENSITIVE AND CONFIDENTIAL INFORMATION. DO NOT FORWARD WITHOUT THE PERMISSION OF THE ORIGINAL SENDER. IF YOU BELIEVE YOU HAVE RECEIVED
THIS E-MAIL IN ERROR, INFORM THE ORIGINAL SENDER IMMEDIATELY.
From: Johnson, Kelly J <kelly.johnson2@parknicollet.com>
Sent: Wednesday, June 5, 2024 9:50 AM
To: Berger, Paula <paula.berger@parknicollet.com>
Subject: FW: questions
Who would know this info? I looked in intake and on the referral but there is no documentation if auth is needed.
Your partner for good
Kelly Johnson OTR/L, COS-C
Quality and Compliance in Home Care
Tel. 952-993-0403 | Fax 952-977-0622
THIS E-MAIL CONTAINS SENSITIVE AND CONFIDENTIAL INFORMATION. DO NOT FORWARD WITHOUT THE PERMISSION OF THE ORIGINAL SENDER. IF YOU BELIEVE YOU HAVE RECEIVED THIS E-MAIL IN ERROR, INFORM THE
ORIGINAL SENDER IMMEDIATELY.
From: Ray, Katie <katie.ray@parknicollet.com>
Sent: Tuesday, June 4, 2024 5:57 PM
To: Johnson, Kelly J <kelly.johnson2@parknicollet.com>
Subject: questions
Hey Kelly-
How are you doing? If you have time, I would love to get together sometime to catch up.
I have a patient question for you. I have a patient Carla Ransom, 91847971. She has Aetna insurance. Do you know if she needs prior auth for HHA? I thought I got a message about this, but I can’t find it. I looked in her chart/ insurance
info and couldn’t find it. I tried to call, but after being in the automated system for so long, was unable to talk to anyone.
Do you know the answer or know who I can contact to get the information? She really needs help so I want to get this figured out soon if I can.
Katie