Is anyone familiar or contracted with TriWest?
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Staci Boehmer Home Health and Hospice Billing Manager
Direct: 952-428-7295 Email:
sboehmer@lifespark.com
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www.lifespark.com
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From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Marnie Pogreba
Sent: Tuesday, April 30, 2024 11:04 AM
To: billers@list.mnhomecare.org
Subject: RE: [External Mail] RE: blue plus msho payments
The VA claims go to Optum VA. You might need to register with Optum. It’s been a while so I do not remember the process.
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Marnie Pogreba Home Care and Hospice
OFFICE:
218 894 8324 Fax:
218 894 8099 LAKEWOOD HEALTH SYSTEM 49725 County 83| Staples, MN 56479 |
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Staci Boehmer
Sent: Tuesday, April 30, 2024 10:56 AM
To: billers@list.mnhomecare.org
Subject: RE: [External Mail] RE: blue plus msho payments
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**External Sender**
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Hi, we currently do not bill VA, but for those of you that do, do you bill through TriWest or to the VA directly?
Thanks for any information you can provide.
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Staci Boehmer Home Health and Hospice Billing Manager
Direct: 952-428-7295 Email:
sboehmer@lifespark.com
|
www.lifespark.com
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Confidentiality Notice: This e-mail message, including any attachments, is for the sole |
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From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kelly Rader
Sent: Tuesday, April 30, 2024 8:25 AM
To: billers@list.mnhomecare.org
Subject: RE: [External Mail] RE: blue plus msho payments
[External Email: Use caution when clicking on links or opening attachments.]
Do you have the value code on the claims?
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Jen Scharfencamp
Sent: Tuesday, April 30, 2024 8:19 AM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: RE: [External Mail] RE: blue plus msho payments
I just received a CO16/M49 denial.
Jen Scharfencamp,
CFP®
Public Health Finance Officer
Assistant Finance Coordinator
Renville County Public Health / Administration Office
105 South 5th Street
Olivia, MN 56277
Direct: 320-523-3721
Public Health Office: 320-523-2570 | Public Health Fax:
320-522-3749
Administration Office: 320-523-3710 | Administration Fax:
320-522-3801
Email:
jen.scharfencamp@renvillecountymn.gov
(Note new email and website address)
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Mary Hanson
Sent: Tuesday, April 30, 2024 8:06 AM
To: billers@list.mnhomecare.org
Subject: RE: [External Mail] RE: blue plus msho payments
Security Notice: External Email - Use Proper Judgment Before Opening Links or Attachments
Yes, our Medicare are being denied.
I have sent them off to our contact for review.
Mary Hanson | Billing Specialist |
River
Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201
Fax: 651-460-4208
Email:
mhanson@rvhci.com
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Lazarz, Sheila A
Sent: Tuesday, April 30, 2024 6:19 AM
To: billers@list.mnhomecare.org
Subject: RE: [External Mail] RE: blue plus msho payments
Hello,
Did anyone else receive CO16/M49 denials from BCBS when billing under the Medicare portion?
Thank you,
Sheila Lazarz
Insurance Representative Sr • Revenue Cycle Management • Allina Health
Phone: 612-262-1744 •
Sheila.lazarz@allina.com
Mail Route 10860 • 2925 Chicago Ave. • Minneapolis, MN 55407-1321
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Mary Hanson
Sent: Tuesday, April 9, 2024 8:48 AM
To: billers@list.mnhomecare.org
Subject: [External Mail] RE: blue plus msho payments
Good Morning,
Here is the response I received from our contact at BCBS; no time line for resolution.
Hi Mary. This is an issue that was just identified late last week. I have opened a ticket to have this issue reviewed to figure out why this is happening,
and what needs to be done for resolution.
Mary Hanson | Billing Specialist |
River
Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201
Fax: 651-460-4208
Email:
mhanson@rvhci.com
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Mary Hanson
Sent: Friday, April 5, 2024 10:27 AM
To: billers@list.mnhomecare.org
Subject: RE: blue plus msho payments
I have also emailed our contact. Will keep you posted.
Mary Hanson | Billing Specialist |
River
Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201
Fax: 651-460-4208
Email:
mhanson@rvhci.com
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Traci Olson
Sent: Friday, April 5, 2024 10:25 AM
To: billers@list.mnhomecare.org
Subject: Re: blue plus msho payments
I too have a call out to our contact person. I talked to someone else today and it sounds like its a known issue and they thought all the claims were going to be reprocessed next week, but not
sure I believe them. I was told to watch for payments. I am still waiting to hear back from my contact though.
Traci Olson
Regency Home HealthCare
651-488-4655 Office
651-488-4656 Fax
Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message
to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting
it from your computer. Thank you.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
on behalf of Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com>
Sent: Friday, April 5, 2024 9:21 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: RE: blue plus msho payments
I just sent our contact person at BCBS an email about this. She is not always the best at getting back to me, but if she does, I will let you all know what she advises. I asked if this was a known issue, if they are looking at a way
to correct it, and what we should do in the interim.
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Marnie Pogreba Home Care and Hospice
OFFICE:
218 894 8324 Fax:
218 894 8099 LAKEWOOD HEALTH SYSTEM 49725 County 83| Staples, MN 56479 |
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Friday, April 05, 2024 9:01 AM
To: billers@list.mnhomecare.org
Subject: Re: blue plus msho payments
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**External Sender**
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I finally received a BC remit after they took months to process the claims. These have December and January dates of service and are MA based claims. They paid just
the first line of each claim and denied the rest of the claim with CO97. How frustrating this remit has 32 claims on it.
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Salin, Tracy M - Tracy.Salin
at fairview.org (via billers list) <billers@list.mnhomecare.org>
Sent: Friday, April 5, 2024 8:35 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] RE: blue plus msho payments
Same here. We may need to open a project on this.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Mary Hanson
Sent: Thursday, April 4, 2024 1:45 PM
To: billers@list.mnhomecare.org
Subject: RE: blue plus msho payments
Same for me. Mary Hanson | Billing Specialist | River Valley Home Care Inc. 916 8th Street Farmington, MN 55024 Phone: 651-460-4201 Fax: 651-460-4208 Email: mhanson@ rvhci. com
From: billers@ list. mnhomecare. org
<billers@ list. mnhomecare. org>
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ZjQcmQRYFpfptBannerEnd
Same for me.
Mary Hanson | Billing Specialist |
River
Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201
Fax: 651-460-4208
Email:
mhanson@rvhci.com
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Thursday, April 4, 2024 10:24 AM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: blue plus msho payments
I'm finally starting to get payments from blue plus msho now, but they're only paying for one skilled service (on my FFS claims) and then adjusting all other DOS on the claim off as CO97
- super frustrating. I spent an hour on the phone with them just last week on just two patients and now I have a new remit that has 5 that I will have to call on. Just wondering if anyone else has ran into this issue yet?
Crisa Mortenson
Billing Officer
Phone:
218-843-3852
Fax : 218-843-2311
Email:
crisa.mortenson@kmhc.net
1010 S Birch Ave. P.O. Box 700
Hallock, MN 56728
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