Traci Olson

Regency Home HealthCare
651-488-4655 Office
651-488-4656 Fax

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Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.

I’ve been successful when using Firefox browser.

Yes – their fax machine is backlogged. Took our HR 3 weeks to get 24 faxes to go through.

And yes, every time I call, regardless of the time, nobody is available to help and it drops the call.

Jaime Kummer | Administrator | River Valley Home Care Inc.

916 8th Street Farmington, MN 55024

Phone: 651-460-4201 Fax: 651-460-4208

Email: jkummer@rvhci.com

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Mary Jonason
Sent: Thursday, April 4, 2024 2:23 PM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: DHS eligibility issues

Hello,

Is anyone else having issues running eligibility on DHS? Very, very slow and drops before giving any info.

It’s been this way now since yesterday afternoon. Their phones are super busy right now and they won’t even allow you to hold.

Mary Jonason

Account Manager

Adara Home Health

Phone:763-682-0665 ext 1214

Fax: 763-682-6543

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This e-mail message contains a communication from a HEALTH CARE PROVIDER, which is communication that is strictly CONFIDENTIAL and intended soley for the use of the addressee. Any non-addressee is prohibited from reading, dissemintating, distributing, or copying the communication contained herein. If you are in possession of this communication in error, please notify the sender by telephone immediately at 763-682-0665. Thank you.