Thats the same number as the 866 number that was given, its just local. 

Traci Olson

Regency Home HealthCare
651-488-4655 Office
651-488-4656 Fax

 

untitled

 

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From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Mary Hanson <mhanson@rvhci.com>
Sent: Tuesday, March 26, 2024 3:26 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: RE: *External Email Message*Re: BCBS
 

BCBS provider bulletin dated November 1, 2023 states provider services number 651-662-9962 beginning 1.1.24 for MHCP

 

Mary Hanson | Billing Specialist | River Valley Home Care Inc.

916 8th Street Farmington, MN 55024

Phone: 651-460-4201 Fax: 651-460-4208

Email: mhanson@rvhci.com

 

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Brianna Lindell
Sent: Tuesday, March 26, 2024 2:38 PM
To: billers@list.mnhomecare.org
Subject: RE: *External Email Message*Re: BCBS

 

MHCA has a contact list that our payer workgroup puts together. Here is the link-

Contact_Information_9.23.pdf (ymaws.com)

 

Brianna Lindell

Regulatory Affairs & Advocacy Manager

Minnesota Home Care Association

 

1265 Grey Fox Road, Suite 2 | Arden Hills, MN 55112-6929

Direct: 651.240.3380 | Main: 651.635.0607

www.mnhomecare.org | blindell@mnhomecare.org

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kim Perez
Sent: Tuesday, March 26, 2024 2:35 PM
To: billers@list.mnhomecare.org
Subject: Re: *External Email Message*Re: BCBS

 

Thanks!

 

Kim Perez I Department Manager


T: (651) 789-5025
E: kimp@ourladyofpeacemn.org
2076 St Anthony Ave, St Paul, MN 55104
www.ourladyofpeacemn.org

 

On Tue, Mar 26, 2024 at 2:30PM Mary Jonason <Mary.Jonason@adarahomehealth.com> wrote:

The numbers I have are:

651-662-5200 for Commercial/out of state

1-866-518-8448  for PMAP/MSHO products

 

I have always eventually got a rep.  Sometimes the wait is quite lengthy.

I am always going on other things while I wait and line up a few clients to talk to them about once they answer.

Mary

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kim Perez
Sent: Tuesday, March 26, 2024 2:09 PM
To: billers@list.mnhomecare.org
Subject: *External Email Message*Re: BCBS

 

Anyone have any tips to actually be able to talk to a live person at BCBS? I keep going round and round with their phone menu options and getting nowhere.   I have a claim I am trying to get reprocessed. Thanks, Kim 

 

Kim Perez I Department Manager

 


T: (651) 789-5025
E: kimp@ourladyofpeacemn.org
2076 St Anthony Ave, St Paul, MN 55104
www.ourladyofpeacemn.org

 

 

 

On Mon, Mar 25, 2024 at 2:59PM Salin, Tracy M - Tracy.Salin at fairview.org (via billers list) <billers@list.mnhomecare.org> wrote:

TC from BCBS regarding claims which overlapped from one month to the next. She e mailed me EDI information on these claims so I can back track and resubmit them to BCBS as the edit was turned off. If you haven’t heard anything, you can maybe call or just resubmit your pdgm claims.

She also stated they are just now beginning to get the Blue Plus MA plans processed this week. So she said she is very sorry but they are working on this and was very nice and helpful. I am getting her e mail information. So I just wanted to pass on my vague but hopeful information. She said the will also make sure to pay the penalty rates for not processing claims timely.

 

Tracy Salin

Billing Specialist

Fairview Home Care and Hospice

W: 218-262-6982

F:   218-262-1723

 

 

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