BCBS provider bulletin dated November 1, 2023 states provider services number 651-662-9962 beginning 1.1.24 for MHCP
Mary Hanson | Billing Specialist |
River
Valley Home Care Inc.
916 8th Street Farmington, MN 55024
Phone: 651-460-4201
Fax: 651-460-4208
Email:
mhanson@rvhci.com
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Brianna Lindell
Sent: Tuesday, March 26, 2024 2:38 PM
To: billers@list.mnhomecare.org
Subject: RE: *External Email Message*Re: BCBS
MHCA has a contact list that our payer workgroup puts together. Here is the link-
Contact_Information_9.23.pdf (ymaws.com)
Brianna Lindell
Regulatory Affairs & Advocacy Manager
Minnesota Home Care Association
1265 Grey Fox Road, Suite 2 | Arden Hills, MN 55112-6929
Direct: 651.240.3380 | Main:
651.635.0607
www.mnhomecare.org
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blindell@mnhomecare.org
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kim Perez
Sent: Tuesday, March 26, 2024 2:35 PM
To: billers@list.mnhomecare.org
Subject: Re: *External Email Message*Re: BCBS
Thanks!
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Kim
Perez
I Department Manager |
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On Tue, Mar 26, 2024 at 2:30 PM Mary Jonason <Mary.Jonason@adarahomehealth.com> wrote:
The numbers I have are:
651-662-5200 for Commercial/out of state
1-866-518-8448 for PMAP/MSHO products
I have always eventually got a rep. Sometimes the wait is quite lengthy.
I am always going on other things while I wait and line up a few clients to talk to them about once they answer.
Mary
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kim Perez
Sent: Tuesday, March 26, 2024 2:09 PM
To: billers@list.mnhomecare.org
Subject: *External Email Message*Re: BCBS
Anyone have any tips to actually be able to talk to a live person at BCBS? I keep going round and round with their phone menu options and getting nowhere. I have a claim I am trying to get reprocessed. Thanks, Kim
Kim Perez I Department Manager
T: (651) 789-5025
E: kimp@ourladyofpeacemn.org
2076 St Anthony Ave, St Paul, MN 55104
www.ourladyofpeacemn.org
On Mon, Mar 25, 2024 at 2:59 PM Salin, Tracy M - Tracy.Salin at fairview.org (via billers list) <billers@list.mnhomecare.org> wrote:
TC from BCBS regarding claims which overlapped from one month to the next. She e mailed me EDI information on these claims so I can back track and resubmit them to BCBS as the edit was turned off. If you haven’t heard anything, you can maybe call or just resubmit your pdgm claims.
She also stated they are just now beginning to get the Blue Plus MA plans processed this week. So she said she is very sorry but they are working on this and was very nice and helpful. I am getting her e mail information. So I just wanted to pass on my vague but hopeful information. She said the will also make sure to pay the penalty rates for not processing claims timely.
Tracy Salin
Billing Specialist
Fairview Home Care and Hospice
W: 218-262-6982
F: 218-262-1723
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