Would they only be putting them into the HHAeXchange page? I see auths populating in there from a case manager? Currently seeing BCBS and Primewest primarily.
Also how are people managing EVV on that web site. It is looking like a lot of work so wondering how others are managing it.
Linda Hespe RN, MBA
Director
Essentia Health Home Care and Hospice West
114 Frazee Street East Detroit Lakes, MN 56501
P: 218-314-7806 F: 218-847-0850
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Wednesday, February 14, 2024 9:49 AM
To: billers@list.mnhomecare.org
Subject: RE: blue plus SAs
WARNING: This email originated outside of Essentia Health. DO NOT CLICK links or attachments unless you recognize the sender and know
the content is safe.
Good Morning!
We have gone round and round with BCBS on this one! We are having to call in to get copies of BCBS service agreements for PCA services because we are not getting them like we used to.
BCBS stated that we should be getting copies of our service agreements through Availity but when we call Availity they state that they have received multiple calls from facilities trying to get access to their BCBS service agreements.
Availity does NOT have access to them per their provider service call center.
We DO have access to our Bridgeview SAs on the Availity portal but that’s it!
Hope this helps!
Cindy
Cindy Erkel
Accounting Coordinator
MRCI
D: 507-386-5708 | T: 800-829-7110 | F: 888-800-7336
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Wednesday, February 14, 2024 9:40 AM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: blue plus SAs
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This message was sent from outside of the organization. Please do not click links or open attachments unless you recognize the source of this email and know the content is safe.
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Does anyone know if the blue plus MSHO service agreements will continue coming in the mail or is there a new website or portal to access these documents? I supposedly
have one for a patient, but it did not come in the mail to me and I have no idea where to look. Nothing shows in availity or bridgeview and social services stated they submitted it in bridgeview. It's for home health aide.
Crisa Mortenson
Billing Officer
Phone:
218-843-3852
Fax : 218-843-2311
Email:
crisa.mortenson@kmhc.net
1010 S Birch Ave. P.O. Box 700
Hallock, MN 56728
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