Does anyone have the provider help desk phone number for Blue Plus MA Minnesota by chance? 
Thanks -

Heather Ellenson
Community Health Admin Assistant
Quality/Employee Health/Infection Control

CHI St. Joseph's Health
600 Pleasant Avenue, Park Rapids, MN 56470
P 218.237.5456 / F 218.237.5541 Community Health


On Thu, Jan 11, 2024 at 11:15 AM Mortenson,Crisa - Crisa.Mortenson at kmhc.net (via billers list) <billers@list.mnhomecare.org> wrote:
USE CAUTION - EXTERNAL EMAIL
You may have to update your payer ID alias to the 00726


Crisa Mortenson

Billing Officer

 Phone: 218-843-3852

Fax : 218-843-2311

Emailcrisa.mortenson@kmhc.net

 1010 S Birch Ave. P.O. Box 700

Hallock, MN 56728



From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Anna Sanderson - asanderson at interimhcmn.com (via billers list) <billers@list.mnhomecare.org>
Sent: Thursday, January 11, 2024 10:52 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: RE: [EXTERNAL] Re: BC new ID numbers
 

Is anyone having issues submitting on Change clearinghouse with the new payer ID 00726? All ours are being rejected by BCBS with both the old and new ID numbers.

 

 


"We Improve People's Lives"
Anna Sanderson

Billing Specialist
Interim HealthCare of the Twin Cities
2680 Arthur St | Roseville MN 55113
+16512947979  | 

   
.
 

CONFIDENTIAL: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Tuesday, January 9, 2024 7:15 PM
To: billers@list.mnhomecare.org
Subject: Re: [EXTERNAL] Re: BC new ID numbers

 

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

 

I have been having the nurses ask for their insurance card on their visits in January and they are emailing me the info off the cards.

 

So far this has worked really well and I have most of the numbers entered in our software and should have them all before I send out January claims.  

 

Terisa Vig
Patient Account Representative
RiverView Health Home Care
tvig@riverviewhealth.org

218-281-9240


From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Jen Scharfencamp <Jen.Scharfencamp@renvillecountymn.gov>
Sent: Tuesday, January 9, 2024 3:25 PM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: RE: [EXTERNAL] Re: BC new ID numbers

 

I am having the same issues as Sara! It’s worked just fine for me in the past, but today I wanted to look up new numbers effective 1/1/24 for BCBS using last name/first name/DOB and it gave me an error saying “Invalid/Missing Subscriber/Insured ID.” Ummm…yep…that’s what I’m trying to obtain…

 

Jen Scharfencamp, CFP®

Public Health Finance Officer

Assistant Finance Coordinator

 

Renville County Public Health / Administration Office

105 South 5th Street

Olivia, MN 56277         

Direct: 320-523-3721

Public Health Office: 320-523-2570 | Public Health Fax: 320-522-3749

Administration Office: 320-523-3710 | Administration Fax: 320-522-3801

Email: jen.scharfencamp@renvillecountymn.gov

Web: https://link.edgepilot.com/s/1b7ab830/EXEGnKSmREyljHF5Raj5PA?u=http://www.renvillecountymn.gov/

(Note new email and website address)

 

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Tuesday, January 9, 2024 2:24 PM
To: billers@list.mnhomecare.org
Subject: Re: [EXTERNAL] Re: BC new ID numbers

 

Security Notice: External Email - Use Proper Judgment Before Opening Links or Attachments


 

I am not having trouble with Availity. I wonder if it's an access issue. Do you have access to eligibility and benefits in Availity? That is where I look up the coverage. There is a drop down within that screen that you can select patient name and DOB if you don't have the new ID numbers. It will provide the new ID number for you.

 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

 


From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Sara Sundberg <sara@gnhomecare.com>
Sent: Tuesday, January 9, 2024 1:58 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Re: BC new ID numbers

 

Does anyone else use Availity? I can't use any of the BCBS functions on Availity, so I can't get new ID numbers, check claim status or eligibility. Anyone else having issues? Any other ways to get new ID numbers? 

 

Thank you!

Sara 

 

On Tue, Jan 9, 2024 at 1:34 PM Salin, Tracy M - Tracy.Salin at fairview.org (via billers list) <billers@list.mnhomecare.org> wrote:

Welcome!!!!

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Tuesday, January 9, 2024 12:34 PM
To: billers@list.mnhomecare.org
Subject: Re: BC new ID numbers

 

Thank you Tracy this is very helpful I appreciate your help! April Hanson Patient Accounts Perham Living Ph: 218. 347. 1894 F: 218. 347. 1885 April. Hanson@ perhamhealth. org Dedicated to health and wellness throughout life. From: billers@ list. mnhomecare. org

ZjQcmQRYFpfptBannerStart

This Message Is From an External Sender

This message came from outside your organization.

    Report Suspicious    

ZjQcmQRYFpfptBannerEnd

Thank you Tracy this is very helpful I appreciate your help!

 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

 


From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Salin, Tracy M - Tracy.Salin at fairview.org (via billers list) <billers@list.mnhomecare.org>
Sent: Tuesday, January 9, 2024 12:28 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] RE: BC new ID numbers

 

April they gave a webinar on this and I took notes. (foronce lol) For the pdgm claims, you can use old number for overlapping. For 2023 claims, use old id number. For 2024 claims use new id number. They have parted ways with Amerigroup so the new Payer id number is 00726.  ALL claims submitted after 1/1/24 go to the 00726 pid regardless of date of service.

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Sent: Tuesday, January 9, 2024 12:17 PM
To: billers@list.mnhomecare.org
Subject: BC new ID numbers

 

Good afternoon, As of January 1st, BC ID's have changed for MSHO policies. We have just a few patients on the Medicare side of their benefit. How is everyone handling those patients? Will BC deny the claim if it has their old ID number on it?

ZjQcmQRYFpfptBannerStart

This Message Is From an External Sender

This message came from outside your organization.

    Report Suspicious    

ZjQcmQRYFpfptBannerEnd

Good afternoon,

As of January 1st, BC ID's have changed for MSHO policies. We have just a few patients on the Medicare side of their benefit. How is everyone handling those patients? Will BC deny the claim if it has their old ID number on it? I believe in past years they have. There isn't a way to bill the dates of service if they are in the middle of their episode without discharging and readmitting since it bills like Medicare claims would. Any suggestions? I am trying to be proactive to avoid denials if possible. Thanks!

 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

 


-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not
the intended recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.


-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not
the intended recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.


 

--

Sara Sundberg

CFO

Good Neighbor Home Health Care

218-829-9238


-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not
the intended recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.


-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not
the intended recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.



Links contained in this email have been replaced. If you click on a link in the email above, the link will be analyzed for known threats. If a known threat is found, you will not be able to proceed to the destination. If suspicious content is detected, you will see a warning.

Caution: This email is both proprietary and confidential, and not intended for transmission to (or receipt by) any unauthorized person(s). If you believe that you have received this email in error, do not read any attachments. Instead, kindly reply to the sender stating that you have received the message in error. Then destroy it and any attachments. Thank you.