We use an NPI number when billing for Home Care.  Our Assisted Living uses an UMPI number when billing their claims.  Two different things.  If you are billing your Home Care clams under your NPI number they should be getting processed.   It sounds like your claims processed incorrectly, unfortunately. 

 

 

Marnie Pogreba Home Care and Hospice OFFICE: 218 894 8324 Fax: 218 894 8099   LAKEWOOD HEALTH SYSTEM, SENIOR CAMPUS 401 Prairie Ave NE| Staples, MN 56479

 

 

 

 

 

**External Sender**

 

Good Morning,

 

Now the latest in my Ucare claims being denied is they are telling me we have to bill with an UMPI #.

We have never registered for an UMPI # for Home Care and my boss is wondering if everybody else out there is billing with an UMPI? She said we only have NPI’s for Home Care.

Can somebody send me something showing this changed in 2023 where it states we have to bill with an UMPI?

 

Thank you all for your help.

 

Becky Landman

LifeCare Home Care & Hospice

715 Delmore Drive

Roseau, MN  56751

218-463-3211 Ext. 4173

 

 

Hi Becky

 

For Elderly waivered services would be billed under your UMPI each UMPI will need to add into UCare payment system. You would do that by filling out the add form. UCare® - Manage Your Information

(Send me an email once you have sent in the add form let me know the confirmation numbers so I can escalate getting your UMPI’s added)

 

You are registered under MN-DHS for EW services under UMPI’s. A609173000 and A283953400

 

Here is a link for Resources on billing EW services. ucareew_faq.pdf

 

Next step is to get an authorization from the care coordinator for the elderly waivered services and sent it to clinical services.

 

All EW service does require authorization see the resource PDF above.

 

Thank you Kathy.

 

 

 

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Hi Kathy,

 

I received your message, I have never sent a claim with the UMPI – did this change effective Jan 1 2023? As I have been billing these patients for years.

I have a message into my boss as I don’t even know our UMPI #.

 

Second, I called our county case workers for the patients involved and she said they don’t have to do authorizations on Ucare EW people……

Do you know where this is posted so I can show them this requirement?

 

Sorry to be a bother. 

 

Becky Landman

LifeCare Home Care and Hospice

715 Delmore Drive

Roseau, MN  56751

218-463-3211. Ext 4173

 

 

HI Becky

 

Thanks for taking my call earlier. Can you send me a couple of claim examples and your provider assistance center service form number.

Then I can review the claims.

 

Thank you Kathy. 

 

 

 

Kathy Campeau

She/her/hers

Provider Field Representative

612-246-0505 kcampeau@ucare.org

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