When anyone is calling are you asking for a supervisor?  That is the only way I have been getting my claims paid. The sixth time I called I asked for a supervisor and then got all my claims reprocessed and they have been paying on time since then. 

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From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Hanson,April <April.Hanson@PerhamHealth.org>
Sent: Tuesday, June 27, 2023 10:57:44 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Re: Ucare
 
I am having the same issue. Provider services is not helpful. I have had some of them sent back again but they are saying allow up to 90 days to be reviewed. I tried emailing twice to pac@ucare.org about the issue like they asked me to and I haven't had a response. 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 




From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Becky Landman <blandman@lifecaremc.com>
Sent: Tuesday, June 27, 2023 9:38 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Ucare
 

Good Morning,

 

Any updates on the Ucare claims being reprocessed??  Or what are people doing to get there claims paid? When I call they are of no help still.

 

Thanks

 

Becky Landman

LifeCare Home Care & Hospice

715 Delmore Drive

Roseau, MN  56751

218-463-3211 Ext. 4173

 

 


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