April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
They have not been requiring the Q code when I bill my using the 32X and Cod 50 with the OASIS date. If you are billing the Medicare UCare plan, then, yes, it would require the Q code. That has been my experience.
Marnie
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Hanson,April
Sent: Thursday, April 13, 2023 12:05 PM
To: billers@list.mnhomecare.org
Subject: Re: Ucare billing issues disaster
**External Sender** |
It's interesting though because when I tried rebilling leaving the 32X TOB and adding the 50 occurrence code they then told me it would require a Q code on the claim which didn't seem right.
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Hanson,April <April.Hanson@PerhamHealth.org>
Sent: Thursday, April 13, 2023 12:02 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Re: Ucare billing issues disaster
I do have a message out to our contract person at Ucare about this issue. But I have not heard back. I sent a follow up message again this morning.
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com>
Sent: Thursday, April 13, 2023 11:54 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] RE: Ucare billing issues disaster
I do believe this is a UCare system error. To get my clams to pay, I have adding the occurrence code 50 with the OASIS date for that cert period. If UCare gets around to fixing this error, I do not think they would take my claims back, as having the code 50 with the OASIS date is actually just extra information.
UCare is very frustrating.
Marnie
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Traci Olson
Sent: Thursday, April 13, 2023 11:41 AM
To: billers@list.mnhomecare.org
Subject: RE: Ucare billing issues disaster
**External Sender** |
My other concern is if we do make the change that Ucare is saying (even though I believe they are wrong) what happens if they find out that it was actually an error on Ucare’s part and they never should have denied the first claims to begin with. Will they take back all those claims we fixed and rebilled.
Traci Olson
Regency Home HealthCare
651-488-4655 Office
651-488-4656 Fax
Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Hanson,April
Sent: Thursday, April 13, 2023 10:36 AM
To: billers@list.mnhomecare.org
Subject: Re: Ucare billing issues disaster
When I rebilled the claims and received payment, I had billed with a 34X type of bill did NOT add 50 occurrence code on the claim. That is when they paid.
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of VIG,TERISA <TVig@riverviewhealth.org>
Sent: Thursday, April 13, 2023 10:33 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Re: Ucare billing issues disaster
I totally agree. I am still trying to get access to the new portal because none of my Jan-Mar claims are in "old" portal. Very frustrating.
Terisa Vig
Patient Account Representative
RiverView Health Home Care
tvig@riverviewhealth.org
218-281-9240
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Traci Olson <Tolson@regencyhhc.com>
Sent: Thursday, April 13, 2023 10:24 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Ucare billing issues disaster
Hello everyone,
I have still been doing a bunch of research and trying to find information online about this whole Ucare MSHO/Connect Plus disaster. I actually finally found in writing what the 2023 Ucare provider manual states about billing for these plans. See below:
Home Care Services Criteria:
*****UCARE’S MINNESOTA SENIOR HEALTH OPTIONS (MSHO) AND UCARE CONNECT + MEDICARE UCare’s MSHO and UCare Connect + Medicare combine Medicare and Medicaid benefits; therefore, UCare follows both Medicare and Medicaid criteria for coverage. Medicare standards are reviewed first. If a request for home care does not meet Medicare criteria, it is reviewed using Medicaid criteria. For Medicaid criteria for home care services, refer to the Medical Necessity Criteria section of this manual.
Too me Ucare is denying these claims in error. It states if the clients don’t meet Medicare criteria that then the benefits move to their Medicaid plan and we would bill with Medicare’s billing requirements? Why would we bill with a 34X type of bull and occ code of 50 when those are MC billing requirements. When have you ever added an Occ code 50 on a claim that we are billing “T”-codes and not G-codes. I know I have not.
I believe this is a Ucare error.
Traci Olson
Regency Home HealthCare
651-488-4655 Office
651-488-4656 Fax
Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.
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