I don’t think it will hurt to have the code 50 on your claims even if it’s true that UCare has this issue corrected. If it is not corrected, then your claims should hopefully pay.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Hanson,April
Sent: Thursday, March 16, 2023 1:06 PM
To: billers@list.mnhomecare.org
Subject: Re: UCare
|
**External Sender**
|
I was just correcting a bunch of mine this morning, maybe I should not be correcting them. Who knows what the right thing to do it 😂
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com>
Sent: Thursday, March 16, 2023 12:50 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] RE: UCare
Ucare should only require the code 50 on the Medicare Advantage and UCare MSHO Medicare claims. However, due to some system issue they started requiring the code 50 on the Medicaid claims. They should not be requiring that. But in
order to get our claims paid, many billers have added the code 50 to their Medicaid claims.
It sounds like UCare might be aware of this issue now and might have it fixed. I guess it just depends on who you talk to at Ucare.
☹
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Hanson,April
Sent: Thursday, March 16, 2023 12:46 PM
To: billers@list.mnhomecare.org
Subject: Re: UCare
|
**External Sender**
|
I am confused now... so should we not be sending ucare claims with the 50 occurrence code?
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of VIG,TERISA <TVig@riverviewhealth.org>
Sent: Thursday, March 16, 2023 12:44 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Re: UCare
I called this morning and they are reprocessing 6 claims of mine (for same person) without any changes to see if they will process. She will call me if it works, Then
she is going to have me send her a spreadsheet with all my claims and pertinent information and she will get them reprocessed.
Terisa Vig
Patient Account Representative
RiverView Health Home Care
tvig@riverviewhealth.org
218-281-9240
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com>
Sent: Thursday, March 16, 2023 12:36 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] UCare
Sorry if you have gotten a secure email from me, I am not sending them that way, but something in the UCare email thread is triggering my response to go secure. Anyway, thought I would share this:
I had a biller from another agency call me yesterday, she said she called UCare, they reprocessed all of her claims and were paying them. Evidently they are aware that they have a system issue on their end with the Medicaid claims requiring
the 50 code when they should not be. The person who called me was given the impression that UCare had this fixed in their system now. I guess time will tell, if you try to send a Medicaid claim without the code 50 now.
Marnie
This message (including any attachments) may contain confidential information. The information is intended only for the use of the individual or entity to which it is addressed. If you are not the addressee or the employee or agent responsible to deliver this
e-mail to its intended recipient, you are hereby notified that any review, use, dissemination, distribution, disclosure, copying or taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this communication
in error, please notify us immediately by return email and destroy all copies of this communication, including all attachments.
-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.
-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.
-----------------------------------------------------------------------
Confidentiality Notice: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
privileged and confidential information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy
all copies of the original message.