Good morning,

I have a patient who has Humana primary and MA secondary. I am needing to bill a claim to MA secondary as the patient had patient responsibility. I tried to do so and the claim denied for Dates of service and other errors. The issue is that MA requires you to bill FFS and Humana follows Medicare billing guidelines. How can I bill MA secondary when Humana and MA have totally different billing requirements? I work in Epic. Any guidance would be very helpful. This is a new scenario I have never had to deal with before. Thanks!