Good afternoon-

 

I’ve noticed as of Jan 1 2023, Humana has been applying patient responsibility to deductibles for home care services.  They have been processing this way for Med Adv plans, and per Medicare, Home care services are covered at 100%.  When I call Humana, they send claims back for processing, and they come back and process the same way, and apply to patient deductible.  Is anyone else having this issue, and have you found out a way to resolve?

 

Thank you in advance!

 

Caring is Our Calling! 

 

Jessica DeMarais

Billing Specialist

Triniti Home Health and Hospice

403 Main Street, Elk River, MN 55330

Main 763-241-0654

Direct 763-452-4163

Fax 763 241 0274

Email jdemarais@triniticaring.org

www.triniticaring.org

Be Compassionate. Be Accountable.  Be Respectful. Be Excellent.

 


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