We are currently using Epic as well. We use TruBridge for our clearing house and I had to manually change it on the claim as well. I do not think I had to override it though in TruBridge.
Marnie
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of VIG,TERISA
Sent: Thursday, February 09, 2023 11:46 AM
To: billers@list.mnhomecare.org
Subject: Re: [EXTERNAL] September/October claim
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**External Sender** |
Does anyone use EPIC because I have not found a way for it to go through EPIC with the new code prior to 10/1/22. I manually entered the claim in the clearinghouse to get it to process without splitting the claim. Even then I have to overide the error that Assurance gives saying that the code is not valid for the time frame.
Terisa Vig
Patient Account Representative
RiverView Health Home Care
tvig@riverviewhealth.org
218-281-9240
From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Mary Aaby - maaby at interimhcmn.com (via billers list) <billers@list.mnhomecare.org>
Sent: Thursday, February 9, 2023 8:02 AM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: Re: [EXTERNAL] September/October claim
Thank you Marnie for your help!
Mary
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From:
billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Marnie Pogreba <marniepogreba@lakewoodhealthsystem.com>
Sent: Wednesday, February 8, 2023 3:27 PM
To: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
Subject: [EXTERNAL] September/October claim
Sorry you all.
We have a super tight firewall and I am trying to reply to a recent question that came on the listserv. Something is that recent email causes our firewall to immediately encrypted my email as a secure email when I send my reply.
This was my reply:
For the code that changed as of 10/1/2022, you will need to use the updated code on the claim and do not split the claim.
Marnie
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