It sure is. I wonder if they’ve gotten so many calls about it that now they’re making things difficult for everyone. With Medica it really depends on the representative you get. I got lucky and got one that knew what to do and was willing
to do it. I told my fellow employee that when they call if they get someone who doesn’t want to help or doesn’t know how to just hang up and call back. It’s a hassle, but at least then things get paid!!
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kelly Rader
Sent: Monday, December 12, 2022 8:20 AM
To: billers@list.mnhomecare.org
Subject: RE: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
CAUTION: This email originated from outside of Accra. Do not click links or open attachments unless
you recognize the sender and know the content is safe.
Yes, same date range. It looks like they are still getting denied for the end of November claims. What a mess.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Rita Bryan
Sent: Monday, December 12, 2022 7:05 AM
To: billers@list.mnhomecare.org
Subject: RE: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
Yes, she did say there was some sort of problem but I don’t remember what exactly what she said. Where your claims for that same time period, end of October, early November?
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kelly Rader
Sent: Friday, December 9, 2022 4:10 PM
To: billers@list.mnhomecare.org
Subject: RE: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
CAUTION: This email originated from outside of Accra. Do not click links or open attachments unless
you recognize the sender and know the content is safe.
Rita, Did Medica tell you that they were having an issue with this? We received a letter from them today asking us to check our claims. We have not changed how we bill.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kelly Rader
Sent: Thursday, December 8, 2022 10:14 AM
To: billers@list.mnhomecare.org
Subject: RE: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
Rita, Thank you for the information.
Kelly
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Rita Bryan
Sent: Thursday, December 8, 2022 9:26 AM
To: billers@list.mnhomecare.org
Subject: RE: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
Family Home Healthcare did and we had to call and have them all reprocessed. It was for very specific dates at the end of October and first part of November.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Kelly Rader
Sent: Thursday, December 8, 2022 9:16 AM
To: Billers@list.mnhomecare.org
Subject: MEDICA DENYING PCA CLAIMS FOR DESIGNATED PROVIDER
CAUTION: This email originated from outside of Accra. Do not click links or open attachments unless
you recognize the sender and know the content is safe.
Good morning,
I am wondering if anyone else is having issues with Medica denying PCA claims stating that no designated provider showing.
Kelly Rader
Billing Specialist
Hennepin Home Health Care
763-425-5959 ex 44
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