I’ve had to call on every claim, give them the NOA date, they have to find it, and then they send back to reprocess. 15 min per call at least! Now having the same issue with BCBS☹
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Hanson,April
Sent: Wednesday, June 15, 2022 2:26 PM
To: billers@list.mnhomecare.org
Subject: UHC NOA's
Good afternoon,
Is anyone having trouble with final claims denying through UHC Medicare replacement plans for no NOA on file? When I call it seems they are wanting a NOA on file for each 30 day period. We should
not need a new NOA on file for the next 30 day period if the patient is still on services and has not been discharged. Has anyone else had this issue? Any suggestions on how to resolve it? Thank you!
April Hanson
Patient Accounts
Perham Living
Ph: 218.347.1894
F: 218.347.1885
Dedicated to health and wellness throughout life.
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