I have had the same experience too and use the Chat feature on VACCN to have them adjusted.  It is a pain.

 

Marnie

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Mary Hanson
Sent: Friday, June 03, 2022 1:55 PM
To: billers@list.mnhomecare.org
Subject: RE: VA Duplicate Denials

 

**External Sender**

 

Yes, I had a couple denied as duplicates that were not duplicates.  I used the VACCN chat feature and they re-processed.  I did not have to re-submit the claims. 

 

Hope this helps!

Mary

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Sara Sundberg
Sent: Friday, June 3, 2022 1:41 PM
To: billers@list.mnhomecare.org
Subject: VA Duplicate Denials

 

Hello, 

 

Is anyone else having issues with getting denials from VA/Optum for duplicates? I have about half of my Veterans that have claims denied for being a duplicate, when they are not. I notice on my most recent remit that they are finally being paid. I was just curious if anyone else encountered this before I did a whole bunch of unnecessary work. 

 

Thank you!

--

Sara Sundberg

CFO

Good Neighbor Home Health Care

218-829-9238

www.gnhomecare.com

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