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I am having the same issues.

 

I spoke with someone at UCare on Friday.  I was told all claims for January had to be manually reviewed to make sure the new system was processing correctly.  So it is taking a long time.

 

I am also having problems with opening the EOP on their portal.  I can open the EOP for services dates that were prior to January 1 but nothing after that date.

 

They are in the process of rolling out a new provider portal starting April 1.  I was told to look for an email that will be coming about the change.

 

 

 

Same issue with my claims.

 

 

 

 

I was told by UCare last week that claims are taking 90 days to process. My January MSHO ones are sitting there pending also.

 

My UCare Advantage ones paid but rest not.

 

Can MN Home Care be of any help with this?

 

Karen

 

 

 

 

 

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