I now have both our software system involved as well as the clearinghouse. I got the following message back. It truly sounds like a foreign language to me. If anyone has any input let me know 🙂
 REF*P4 segment isn't on them for the Demonstration Project 
Identifier.  Because of that, when the claims go to the payer, the 
payer's system is immediately rejecting the claims for missing info.

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

Description: PL color home care



From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> on behalf of Mortenson,Crisa <Crisa.Mortenson@kmhc.net>
Sent: Tuesday, February 8, 2022 9:52 AM
To: 'billers@list.mnhomecare.org' <billers@list.mnhomecare.org>
Subject: [EXTERNAL] Blue plus MSHO NOA rejections
 
Has anyone gotten any clarification on the NOA rejections for the blue plus MSHO OR gotten one accepted and 'paid'?  I've put in a support ticket, but this was their response:

Does anyone know what this is or means?  Clear as mud.

Crisa Mortenson

Billing Officer

 Phone: 218-843-3852

Fax : 218-843-2311

Email: crisa.mortenson@khmc.net

 1010 S Birch Ave. P.O. Box 700

Hallock, MN 56728


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