I do not.  I print off everything from my clearinghouse with the submission dates, information out of our billing system, auth’s and send it to them.  They do not have a CLAIM ADJUSTMENT FORM and I was told to “make one up” with our agency information.  Some have been paid and some have not.  No rhyme or reason.  Very frustrating. 

Kelly Rader

Billing Specialist

Hennepin Home Health Care

763-425-5959  ex 44

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kaitlin Johnson
Sent: Thursday, December 2, 2021 12:25 PM
To: billers@list.mnhomecare.org
Subject: Re: Optum

Kelly,

Do you have any leads on what might help resolve this?

Thank you!

On Tue, Nov 30, 2021 at 3:35 PM Kelly Rader <Kelly.Rader@hennhomecare.com> wrote:

I am having the same problem.

Kelly Rader

Billing Specialist

Hennepin Home Health Care

763-425-5959  ex 44

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kaitlin Johnson
Sent: Tuesday, November 30, 2021 2:56 PM
To: billers@list.mnhomecare.org
Subject: Optum

Does anyone have experience appealing or getting reconsiderations from Optum for timely filing?

I have a number of claims that were denied for timely filing during the transition period of VA to Optum. I have been trying to collect the needed information to appeal/request reconsideration but I am having an awful time getting the needed info from the VA.

If any of you have any experience I would appreciate  any help!!

Thank you!

--

Kaitlin Johnson, RN

Lake Region Home Health

(320) 354-5858

--

Kaitlin Johnson, RN

Lake Region Home Health

(320) 354-5858