Doing a VA training right now…

 

They just provided email of providerexperience@VA.gov. to send email to with billing/claims issues.

 

Worth a try??

 

 

 

From: billers@list.mnhomecare.org <billers@list.mnhomecare.org> On Behalf Of Kaitlin Johnson
Sent: Tuesday, August 10, 2021 10:54 AM
To: billers@list.mnhomecare.org
Subject: EXTERNALOptum VA

 

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

 

Hi Billers!

 

I am receiving multiple denials for a veteran who we have had on service for a very long time. Denial reason is "Admission date of service is greater than 10 years ago"

 

Have any of you had this before? 

 

--

Kaitlin Johnson, RN

Lake Region Home Health

(320) 354-5858

 

 

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