I reached out to both sides (Adv/Amerigroup) and got a voicemail this morning from Advantage this morning. They don’t understand it either. I have sent information to our contract manager as well.
Amerigroup said the claims should go through which surprised me.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Patti Fladwood
Sent: Monday, January 11, 2021 9:13 AM
To: billers@list.mnhomecare.org
Subject: RE: BCBS Advantage/Amerigroup MDCR R2 submissions
Same with our clearinghouse, waystar.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Mary Jonason
Sent: Monday, January 11, 2021 9:11 AM
To: billers@list.mnhomecare.org
Subject: BCBS Advantage/Amerigroup MDCR R2 submissions
Good Morning,
Is anyone having any luck with getting future R2 claims through their Clearinghouse?? We use Availity and they are getting denied there , not even reaching BCBS.
I got a ticket going last week and response from Availity today states claims with future dates are not accepted.
Mary Jonason
Account Manager
Adara Home Health
Phone:763-682-0665 ext 1214
Fax: 763-682-6543
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