Good morning,

We have a patient that authorization through Triwest ended 12/26/19 and from 12/27/2019-1/13/2020 they would not authorize. Our rap is dated 12/30/19 and falls within the no auth range. They denied it for auth. I am assuming our final claim is going to deny for not having a rap processed. Have any of you run into this issue? Do you end up writing off the entire episode? Triwest and VA have both been terrible about processing our auth requests the date that they complete it, not the date they receive it. Just wanted some additional input or suggestions if anyone has any. Thank you!

 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

Description: PL color home care

 

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