Did you click on the arrow? Then it gives a description of why it’s rejecting.
Patti Fladwood
BILLING SUPERVISOR
Optage Homecare, Hospice, and Primary Care
Presbyterian Homes & Services
2845 Hamline Avenue North, Roseville, MN 55113
Tel:(651)631-6198;
Email: pfladwood@preshomes.org
Optage®
is the home and community services division of Presbyterian Homes & Services.
"This electronic mail transmission may contain confidential health information that is protected by law. It is not intended for transmission to, or receipt by, any
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From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Melissa K. Austreng
Sent: Friday, January 10, 2020 2:55 PM
To: billers@list.mnhomecare.org
Subject: RE: oasis
Bummer, so far ours have been accepted.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Salin, Tracy M
Sent: Friday, January 10, 2020 2:03 PM
To: billers@list.mnhomecare.org
Subject: RE: oasis
Its been 48 hours and no response. My files go through but reject and no clear explanation
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Melissa K. Austreng
Sent: Friday, January 10, 2020 1:53 PM
To: billers@list.mnhomecare.org
Subject: RE: oasis
I had an issue earlier this week. I couldn’t get logged in. They recommended using Google Chrome and my issues were resolved. I tried making many calls and was not even able to leave a message as the message box was full. I did email
help-qtso.com and it took at least 12 hours to start getting a response.
Melissa Austreng
Home Care and Housing Biller
|
Assumption Community 715 1st Street North Cold Spring, MN 56320 |
Phone:
320.348.2358
Email:
austreng.melissa@assumptionhome.com
Web:
www.assumptioncommunity.com
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Salin, Tracy M
Sent: Friday, January 10, 2020 1:48 PM
To: billers@list.mnhomecare.org
Subject: oasis
We can’t get oasis through in Iques for one of our locations. They are not answering calls or returning e-mails. Is anyone else having this issue and are you holding billing due to this?
Tracy Salin
Billing Specialist
Fairview Range Home Care and Hospice