For Minneapolis, if you have a LARGE number of auths not processed you can contact the authorizing nurse or you can try Carla Posch or Sherry Lechner. Unfortunately it seems the only ones getting results are
agencies who have put a hold on any new clients under VA coverage. I do not encourage that however I know it is effective in getting results from them. You may contact me privately if you would like contact info. I don’t want to share e-mail addresses unless
I am specifically asked.
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Jessica Demarais
Sent: Tuesday, November 26, 2019 11:17 AM
To: billers@list.mnhomecare.org
Subject: RE: VA authorizations process
If you are having an auth issue, unfortunately it may take quite some time to get it resolved if it’s for MPLS VA. They aren’t even taking calls right now, and you have to leave messages regarding missing auths, etc. The phone number
we’ve been given to leave messages is 612-467-6565, option 3. So far, I’ve made many attempts at getting a fair number of hard copies with no success.
I hope you have better luck!
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Annetta Smith
Sent: Tuesday, November 26, 2019 9:39 AM
To: billers@list.mnhomecare.org
Subject: RE: VA authorizations process
Does anyone have this list of contacts? I need to call the VA regarding an auth issue for a veteran and can’t reach the right person…
Please Consider NOT
Printing this Email
Annetta Smith, LPN
Billing Specialist
(O) 1-651-388-2223
(F) 1-651-388-2227
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Salin, Tracy
Sent: Friday, September 20, 2019 8:58 AM
To: billers@list.mnhomecare.org
Subject: VA authorizations process
Does anyone else know the Minneapolis VA is changing their Community Care Department? They assigned a nurse to each provider for authorizations processing. Now they have changed that to the nurse assigned depending on the client SS#. There
are 26 different nurses we will be working with now instead of one or two. I have written a letter to them explaining how more confusing this is because we as providers are now going to have to work with so many different nurses. Having one or two contacts
makes it so much easier and more organized.
Any thoughts on this?
Tracy Salin
Billing Specialist
Fairview Range Home Care and Hospice
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