I have had this issue as well,  I call and explain that on the subsequent episodes the service date does not have to match the From and Through date.  So then they send back for reprocessing.  It is frustrating.

 

Marnie

 

 

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Thank you all so much I appreciate all of your input!

 

 

E-mail this person and ask if she can help you.

 

rwolfe@triwest.com

 

 

Both reps I have talked to have insisted it needs to match. But I have raps they have paid that do not match. For example this claim has from and through date of 6/30/19 but the service date on the claim is 7/10/2019.

 

 

You need to call them and explain you think this is an error. If they give you issues, let me know. I have an upper level contact if you need it.

 

 

Good afternoon,

I have a denial from Triwest for billing error. When I call in I am told that the from and through date on the top of the claim must match the service date for the rap claim. There have been other raps that do not match that have paid. Has anyone else experienced this issue? Thanks!

 

April Hanson

Patient Accounts

Perham Living

Ph: 218.347.1894

F: 218.347.1885

April.Hanson@perhamhealth.org

Dedicated to health and wellness throughout life.

 

 

 

 

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