1.
Sheri is supervisor of the nurse coordinators at the Mpls VA. She has been a contact regarding getting set up with Triwest. I have to be honest in saying I sense frustration with this
transition with her as well. She told me all skilled nurse services must transition to Triwest prior to 9/30
Sheri Lechner, MSN, MBA, HCM
ANM Community Care
Minneapolis VAHCS
1 Veterans Drive
Minneapolis, MN 55417
612-725-8042
2.
Carla is the person I request hard copies of authorizations. Some I get some I have to send repeat requests.
Carla Posch
Community Care Chief
612-725-8041
3.
Danielle is the person that is assisting with setting agencies up with Triwest. I have had to resend documents because they apparently do not get to where they need to go.
Danielle Traylor
Manager, Authorization Support
TriWest Healthcare Alliance
O: (602)564-2365
I have not had any veterans transition to Triwest because of the delay in getting us “approved”. I am not too sad about that
Darlene
From: billers@list.mnhomecare.org [mailto:billers@list.mnhomecare.org]
On Behalf Of Karen Peterson
Sent: Wednesday, July 17, 2019 8:43 AM
To: billers@list.mnhomecare.org
Subject: RE: MPLS VA / TriWest
On additional note – if you can share names of the people you have spoken with or emailed with that is helpful, too.
-Thanks,
Karen
From: billers@list.mnhomecare.org <billers@list.mnhomecare.org>
On Behalf Of Karen Peterson
Sent: Wednesday, July 17, 2019 8:41 AM
To: billers@list.mnhomecare.org
Subject: RE: MPLS VA / TriWest
Good morning all,
I haven’t met most of you – my name is Karen Peterson and I am the new MHCA Regulatory Affairs and Advocacy Manager – but I wanted to let you all know that both Kathy Messerli and I are following this online conversation and we are working
on determining a strategy to help ease this pain. I really appreciate your messages, and being detailed in your notes helps us better understand what you are facing – which helps us prepare to meet with people at the VA, at TriWest, at Optum, and in the government.
Any suggestions or possible solutions you have thought of (be as specific as possible) will also help us. As we learn more we will keep you all updated. You can also email me directly,
kpeterson@mnhomecare.org.
Thank you –
Karen